Is laundry included in the monthly fee?

Each facility has a different policy regarding laundry. Some include it in the monthly fee and some charge an additional fee.

Is there an additional charge for cable and phone service?

Each facility is different. Some facilities include cable and phone service and some charge an extra fee.

What are upcharges and do all facilities add upcharges?

When signing a contract with a facility, there should be a list of what type of services are covered for your monthly rate. If there are upcharges, they should be defined so that you know what you will be expected to pay.

Are patients able to keep their current doctors while living in a facility?

You are permitted to continue with the care of your current doctor if you wish. However, you may be responsible to pay for transport to and from the office visits.

Are patients able to drive and own a car while living in a facility?

Yes. If patients are able to drive, they are permitted to own and operate a vehicle.

Are patients permitted to have alcohol in their room?

Yes with an MD order/permission.

What happens if we run out of money?

This is handled per facility policy and by a case-by-case basis.

What happens if we choose a Semi-Private room, and the residents don’t like each other?

Facilities will move residents to another room to resolve any personality conflicts.

Are their Veterans programs that help pay for care?

The VA has an Aide and Attendance program that helps to pay for veteran’s care. Call us for more information

Are there visiting hours and restrictions?

Some facilities have restrictions, and some do not.

Is smoking permitted in these facilities?

Most facilities do permit smoking in designated areas only.

How long does the lease/contract last?

Most facilities require a commitment to stay 30 days and also require a 30-day move out notice.